TUVA in Action

TuVA IT Assistant identifies & resolves employee's IT Issues such as Computer is slow, Repair Outlook, create a new user account, etc. Instantly which eventually increases the productivity of the IT support team.

TuVA IT Assistant identifies & resolves employee's IT Issues such as Computer is slow, Repair Outlook, create a new user account, etc. Instantly which eventually increases the productivity of the IT support team.

TuVA IT Assistant identifies & resolves employee's IT Issues such as Computer is slow, Repair Outlook, create a new user account, etc. Instantly which eventually increases the productivity of the IT support team.

TuVA IT Assistant identifies & resolves employee's IT Issues such as Computer is slow, Repair Outlook, create a new user account, etc. Instantly which eventually increases the productivity of the IT support team.

  • 1000+ Out of box Automated IT tickets resolution
  • 35 – 55 seconds Average resolution Time
  • 60 - 80% Auto resolution rate
  • 88% Improvement in CSAT & ESAT
  • $4 to $5 Savings for every $1 spent

Our Client

What Client's Says

How Smart AI Works?

Why Turabit

Resolving issues, not just answering

Resolving issues automatically for users is one of the key differentiators. With the various out of the box auto resolution features, our Service desk able to identify users' requests & resolves them in no time. For empowering users experience, we first offer automated solution, then self-guide to users & then if required we escalates it to the Human service desk team for the further support.

Turabit’s distinctive Level of customer Service:

We offer streamlined services 24*7 without compromising on quality. Through our internal Quality Assurance & Compliance Teams, we go to extensive lengths to ensure we provide the most accurate and high-quality services using compliant processes in effect throughout our organization. We follow client-driven approach, and our clients are familiar with our unique processes & specifications. We believe in continuous process improvements to boost a quality customer service.

Unique Solution at optimized Cost:

Cost optimization becomes an important factor influencing critical projects. Every client is unique and solution to support client problems must be unique too. We offer customized solution with competitive rates compare to our competitors through advance technologies & optimization process to ensure they get the ROI within 2-4 months.

Consultative approach:

Our core focus is solving clients' business problems. Our consultants have in depth experience across a range of industries and understand the constraints at clients' workplace. Our dedicated account manager approach ensures individuals intimately familiar with your organization from start to finish handle your organization.

Quick Turnaround - Deploy within 1 to 4 weeks

We believe that Customer satisfaction is the key to success & at Turabit we always deliver the right services, pay special attention to each client & have dedicated resources working on to give timely delivery & quick turnaround.

Latest Technology and Approach:

We develop customized solution using latest technology and approach to ensure our AI Assistant performs well, understands intents and contexts of the user.